Overview

Welcome to Prickly Wit, where every t-shirt, mug, and accessory is crafted to brighten your day with a dash of humor and a touch of uniqueness. Your satisfaction is at the heart of what we do, but as a brand committed to environmental responsibility and the careful curation of our products, our return policy is designed with both our values and your experience in mind.

Flexible Return Policy

Prickly Wit is pleased to offer a return policy that accommodates our customers while upholding our high standards for quality and sustainability. If you are not fully satisfied with your purchase, you may return it within 30 days, provided the item remains in pristine condition. To be eligible for a return, items must be unworn, with all original tags attached, free from stains and odors, and in a 100% new and resalable condition.

Cooperative Returns

We understand that situations vary, and we are here to assist you with a returns process that is straightforward and accommodating. Our team is ready to engage with you to ensure your return meets our conditions, emphasizing the potential for the item’s resale and maintaining our product integrity.

Responsibility for Return Shipping

In cases where a return is processed, customers are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the item is safely returned to us and the delivery can be confirmed.

Customized Items: Uniquely Yours, No Returns

Items personalized for you, be it with a name, a picture, or a special design, are yours and yours alone. As such, these custom creations cannot be returned. We encourage you to review your customizations carefully before finalizing your order.

Prickly Wit’s return policy is designed to foster trust and satisfaction, allowing you to shop with confidence knowing that returns are possible under specific conditions. We value each purchase as an opportunity to demonstrate our commitment to quality and customer connection. Thank you for choosing Prickly Wit, where every product is made with intention and designed to delight.

Thank you for your understanding and cooperation.

Need help?

Contact us at info@pricklywit.com for questions.